Best Rate Guarantee

BEST RATE GUARANTEE & PRIVILEGES

We guarantee to offer the Best Available Rate in the market on our website and commit to matching any publicly available rates that surpass those currently published on our site. This guarantee covers your entire stay and is subject to the terms and conditions listed below.

Process

  • Make your booking on www.thesiamhotel.com
  • If, within 24 hours of making the booking, you find a lower rate for the same room type, inclusions, stay dates, and payment conditions, please click here (to email our reservation team) to submit your claim. We require a URL link, screenshot, or any proof showing the lower rate. All claims must be made within 24 hours of the original booking.
  • If the lower rate found qualifies for the best rate guarantee, and all other terms and conditions match, we will adjust the rate accordingly, and you will be entitled to enjoy the following direct booking privileges (subject to availability upon arrival):
      • Early check-in and/ or late check-out
      • Complimentary upgrade to next room category